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Returns & Exchanges
At The Pillow Home, we want you to love your rest. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
2
Prepare the Package
Place the unused pillows in their original packaging, ensuring all tags are attached and the items are securely sealed.
3
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing